We take great pride in providing our guests with luxurious and comfortable retreats across various locations in multiple states, all while maintaining respectful relationships with the local communities. Unfortunately, a recent experience at one of these properties, The Stilt House, has underscored the vital importance of adhering to house rules, local laws, and rental platform policies.
Recently, one of our guests, Stephen, faced a challenging situation. Due to severe weather, his flight was canceled, preventing him from reaching The Park House. Unfortunately, Airbnb determined that Stephen’s situation did not qualify for their Major Disruptive Events policy, which can sometimes provide compensation for extraordinary circumstances. Stephen also didn’t have travel insurance to cover his unexpected expenses and, despite our offer to cancel his reservation as soon as possible so we could try to rebook the dates, he chose to keep the booking active. Since his reservation wasn’t canceled, it was considered a standard booking, and we received the full payment as usual, even though Stephen never made it to the property.
Here at HomieBees, we’re passionate about creating truly special stays for our guests, but every now and then, we have to make tough decisions to protect the quality experience we promise. Recently, a guest named Roy booked with us, requested an early check-in, questioned the cleaning fee, and asked for further discounts on what was already a great rate. When we politely declined and chose to cancel his reservation, he seemed surprised and even apologized, hoping to rebook. While we’re grateful for his interest, we ultimately decided it was best to stand by our decision.
We are thrilled to announce that The Stilt House, one of our most unique properties, has been officially listed on PlumGuide! Known for its rigorous vetting process and commitment to high-quality stays, PlumGuide is a prestigious platform that only accepts a small fraction of homes. After careful consideration, The Stilt House has been recognized for its exceptional character and amenities, and we couldn't be more excited to share this accomplishment with you.
We are ecstatic to announce that the Park House in beautiful Colorado has reached a significant milestone: 100 five-star reviews on Airbnb! This achievement is a testament to the hard work, dedication, and passion that goes into making every guest's stay special. We at Homie Bees want to extend our heartfelt gratitude to everyone who made this possible.
We hope everyone is having a fantastic Independence Day!
We have some exciting news to share: HomieBees has been named Airbnb SuperHosts once again! We're thrilled and grateful for this recognition.
HomieBees has been in the short-term rental management business for six years, proudly serving as both Airbnb SuperHosts and VRBO Premier Hosts. Our goal is simple: make every guest's stay amazing so they leave us 5-star reviews.
We are thrilled to share some exciting news with our readers! Our beloved property, "Highlands Haven, Cozy Retreat in Historical Center," has been recognized by Airbnb's algorithm as one of the most loved homes on the platform. This prestigious recognition places us in the top 5% of homes highly ranked based on ratings, reviews, and reliability. We are incredibly proud of this achievement and grateful to all our wonderful guests who have made this possible.
🌟 Discover Highlands Haven
At Homie Bees, we are dedicated to finding innovative solutions to enhance our property management services and deliver exceptional guest experiences. We constantly strive to stay ahead of the curve in the short-term rental (STR) market. As one of the first STR management companies to start using artificial intelligence (AI), integrating AI into our daily operations has been one of our most transformative decisions. Here’s how AI has revolutionized the way we manage properties, communicate with guests, and coordinate with various stakeholders.
At one of the properties we manage, nature has provided us with an unexpected and heartwarming surprise. A little bird has chosen to make its nest right on the wreath that hangs on our front door. This charming and unusual event has brought us much joy, but it also presents a unique challenge that we are navigating with care and compassion.
Come July 1, 2024, Californian short-term rental marketplaces will see a significant change in how they advertise their properties. Thanks to Assembly Bill No. 537, signed into law in October 2023, short-term lodging providers will need to ensure their advertised rates include all mandatory fees and charges, with the exception of government taxes and fees.
As HomieBees LLC we are proactively adjusting our practices to comply with the new legislation. Let's delve into what this law entails and how it will affect both rental platforms and consumers.